This policy applies to the websites and services of Drunkalka Limited, a registered company in England and Wales. The company is registered at the address: Kemp House, 160 City Road, London, EC1V 2NX with company number #10866779.
As a European company, we are subject to the General Data Protection Regulations (GDPR) and are subject to the laws and courts of England & Wales.
You can read more about cookies and trackers, your privacy, and how to block / delete cookies by visiting your web-browser software's documentation, for example here is documentation for Mozilla Firefox.
By clicking accept on our cookie notice and subsequently using our website, you accept these cookies, but you can contact us at any time for assistance if you change your mind.
When you sign up for our services, we give you the option to opt-in to marketing communications so that, from time to time, we can send you information about products and services you might be interested in. If you have opted-in to additional marketing communication and you would like to opt-out, you may click unsubscribe in emails we send you or email us.
We must gather personal information about you for billing and service delivery. This information is not used for marketing purposes and may include name, address, contact details, IP Address (for fraud prevention) and other information you choose to give us. We store this information for at least as long as you are our customer, and we may store this information for longer in line with whatever legal requirements arise, such as business record keeping. We do not want to keep your data longer than required, and so we will delete it as soon as possible.
If, after we provide services, you would like us to remove this data we will need to make an assessment on a case-by-case basis in line with legal requirements.
We may transmit your data to third parties in cases when:
As a web-host, some service users may store their data on our equipment. This might include things such information you send by email or website databases. We take security very seriously and protect your data in several ways such as firewalls, access control, service separation, encryption and strong passwords. We also educate service users about the need for strong security. However, ultimately, this data is your data.
For illustration, here are several examples in which you can contribute to loss of your own data:
Additionally, although very unlikely, computer equipment may break or become faulty during normal use, causing data to become unrecoverable. We have several measures in place to ensure this does not, in fact, happen. However, you should be aware that we do not take off-site backups (exporting the data to another location) without your explicit instruction. We believe this could constitute a breach of the European General Data Protection Regulations (GDPR) if we hold copies of data elsewhere without your consent. If you would like off-site backups you can instruct us so by, for example, ticking “offsite backups” on your service setup or contacting us otherwise.
We may as part of a service agreement or because of a support request from you, need to access your data. You should make sure you are meeting your responsibilities when we do this and advise us of any specific requirements.
We advise you to take steps to protect your own data such as 1) having a general awareness of security best practice, 2) Taking your own backups of your data and 3) using encryption, strong passwords/key based logins, two factor authentication and access control.
Accordingly, we will not accept liability for your data stored on our equipment unless covered specifically by our service agreement or elsewhere in the governing law.
Your data is kept securely on our servers in the Netherlands. In the future we may offer more locations, and this will be indicated at checkout.
We have an SSL everywhere policy meaning all data entered our website, including personal and payment information, is protected by encryption. We use firewalls, access control, service separation, encryption and strong passwords to help keep security robust, amongst other measures.
Payments are normally processed by third parties: Stripe and PayPal. In practice what this means is that we do not hold your payment details at all because we used tokenised gateways. Your payment details are securely transmitted to third party providers who specialise in payments. We believe this is one of the best ways to protect your data.